Reverse innovation: Building GE’s local growth model

September 23, 2009

In Part 1 of our series on “reverse innovation,” Dartmouth professor Vijay Govindarajan explained how GE is literally reversing its traditional business model — which is the subject of the just-published Harvard Business Review article he co-authored, “How GE is Disrupting Itself.” Rather than sell modified versions of its Western products to emerging markets — as it has for decades — GE is now developing local technologies in these regions and then distributing them globally. In Part 2 of his podcast today, VG — as he is widely known — explains why companies pursuing reverse innovation need a different organizational structure if they are going to successfully shift power to where the growth is and build new products from the ground up.In Part 1 of our series on “reverse innovation,” Dartmouth professor Vijay Govindarajan explained how GE is literally reversing its traditional business model — which is the subject of the just-published Harvard Business Review article he co-authored, “How GE is Disrupting Itself.” Rather than sell modified versions of its Western products to emerging markets — as it has for decades — GE is now developing local technologies in these regions and then distributing them globally. In Part 2 of his podcast today, VG — as he is widely known — explains why companies pursuing reverse innovation need a different organizational structure if they are going to successfully shift power to where the growth is and build new products from the ground up.

JFWTC GRC Bangalore
Going local: VG says that reverse innovation, in which products are developed in and for emerging markets and then marketed globally, “isn’t optional; it’s oxygen.”
Vijay Govindarajan is GE’s chief innovation consultant and Professor of International Business and director of the Center for Global Leadership at the Tuck School of Business at Dartmouth.
Vijay Govindarajan is GE’s chief innovation consultant and Professor of International Business and director of the Center for Global Leadership at the Tuck School of Business at Dartmouth.

Co-authored by GE Chairman and CEO Jeff Immelt; VG; and Chris Trimble, who is also on the faculty of Tuck and a consultant with GE, the article describes reverse innovation as necessary, but extremely difficult. As VG says in the audio link below, power and profit and loss responsibility have traditionally been concentrated in global business units that are headquartered in the developed world. Although this model has enormous advantages, “it makes reverse innovation impossible.”

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The solution to solving the reverse innovation problem, the authors say, is to establish and empower what GE calls local growth teams that “have P&L responsibility; the power to decide which products to develop for their markets and how to make, sell, and service them; and the right to draw from the company’s global resources,” they write. The key is for these teams to take an “experiment and learn approach” in which they “spend a little and learn a lot.”

Anyone interested in globalization and innovation — from business executives, to students, to general audiences — can sign up for VG’s newsletter, Vijay Govindarajan’s Innovation Quarterly, and read his blog at: vijaygovindarajan.com

Free Download - How GE is Disrupting Itself
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* Read “GE CEO: ‘Reverse Innovation’ Model Required For Success” from Dow Jones
* Read “Reverse innovation: How GE is disrupting itself” on GE Reports
* Read “GE’s Immelt Says ‘Reverse Innovation’ Needed for Global Growth” from Bloomberg
* Learn more about VG’s work at vg-tuck.com
* Read GE Reports’ recent story with VG, “Winning micro customers in mega markets
* Read our follow-up story with VG, “Localized breakthroughs go global


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  • Yiska Zarco

    I think this idea is wonderful, but GE’s model is not working in some countries because GE is not placing the right people in charge overseas, causing major setbacks and a lot of troubles amongst local employees. How do you expect to transfer local decision if the so called P&L Executives have no knowledge of the market? Please open your eyes and give some attention to the losses that these so called executives are causing in Latin America, and other regions….

  • Investor II

    To: Yiska Zarco,

    You’re 100% correct. GE need to take urgent actions not only on Latin America, but in the United States. Immelt is only interested in working with India and China because they have highly educated people with cheap labor. The results will bring Immelt a bigger bonus at the end of the year. This is why Immelt is taking away jobs in the United States, Latin America and outsourcing to India and China.

  • willy baz

    i have a phone model no:es26700ge1-c and i need the manuel to store no in memory.
    thank you
    good bye
    willy.